Feedback is Always Appreciated

CARISA CAMPANELLA
Grand Living Communities

I have worked side by side with Randolph Bevins as a consumer and partner and he truly is a consummate professional. He will attend to your needs at your convenience, is always extremely prompt to reply to service concerns, and has an exceptional way of explaining technology in layman terms so the costumer truly understands the service process. His integrity and work ethic are a breath of fresh air. Customers who solicit his expertise are never disappointed. Randolph Bevins is first class!

JIM STEVENS
Grand Lodge of Vermont

This letter is very late in coming, but I myself want to thank you and your staff for service that was provided in changing our phone service at our office in Barre.

It was a long overdue project that finished quickly by your staff in a more than professional manner.

I would be happy to give you the highest of recommendation to anyone who is thinking of using your company.

Again, I thank you for the job that you did for us.

MATT BOCK
First American Equipment Finance

I've worked with Randolph Bevins when he worked for Avarus Solutions as a client of theirs on a large-scale project over 2000 drops and 100's of thousands of feet of cable. Randolph exceeded my expectations. While I expected hard turnover of the project, I did not get that, we received more than we could have asked for. Laminated drawings, cable pathway maps, full rack deployment, weekly check-ins and status updates, print outs of cable attenuation and results, and lastly when we went live with our site he lead the team that was all-hands-on-deck in the event a physical issue arose that was unforeseen (cut/pinched cable, pulled out etc.) from other vendors moving in equipment/desks or colleagues setting their desks up for their new office.

Randolph was extremely professional, and I highly recommend his services to anyone that needs any structured cable installed.

KOSHIN
Monastic Academy

Randy was able to help us quickly and efficiently with a difficult diagnose-and-repair job on a fiber network installed in a remote location involving both indoor and outdoor components. We thought the problem was in one place; Randy was able to show us that the problem was actually in another place, was able to fix that problem, and was able to get our fiber backbone back up and running in a single day.

In my experience in IT, very often what makes it possible to resolve a problem quickly is the willingness of the team to do whatever it takes, even with imperfect information and under challenging physical conditions. In fiber optic networks in particular, underlying issues can be difficult to know with certainty ahead of time. Randy and his team were willing and able to work dynamically with imperfect information, and as a result, they were able to fix the problem in a short time, and get us back up and running on the same day.

We are very much looking forward to working with Randy and his team again and would recommend their services to all.